U23 Platform Terms & Conditions of Use
This document sets out the terms and rules governing the use of the u23 platform. By accessing or using our services, you agree to be bound by all terms stated herein. Please read carefully before registering or making any transactions.
Effective Date: 1 January 2026
1. Acceptance of Terms
By registering an account or using any part of the u23 platform, you confirm that you have read, understood, and agree to comply with all terms and conditions set out in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.
If you do not agree with any part of these terms, you are not permitted to use the u23 platform. Continued use of the platform following any amendments to these terms will be considered acceptance of the revised terms.
The u23 platform may only be used by individuals who have reached the minimum age requirement set by local law. By using this platform, you confirm that you meet the applicable age requirement.
2. Account Creation & Security
Each user is permitted to hold only one registered account on the u23 platform. Multiple account registrations are strictly prohibited and may result in the termination of all associated accounts along with the forfeiture of any balances held within them.
Upon registration, you are required to provide accurate, complete, and up-to-date information. u23 reserves the right to request identity verification at any time and to freeze or close an account if the information provided is found to be inaccurate or false.
- You are solely responsible for keeping your account password confidential.
- Do not share your login credentials with anyone, including family members.
- All activity that occurs within your account is your sole responsibility.
- If you suspect your account has been accessed without authorisation, contact the u23 support team immediately.
- Your password must be unique and not reused from any other platform.
3. User Responsibilities & Platform Rules
U23 platform users agree not to engage in any activity that is unlawful, fraudulent, or disruptive to platform operations. This includes, but is not limited to, attempting to hack the system, manipulating game outcomes, or using automated software (bots) to place bets.
Use of the platform is for personal entertainment purposes only. Any attempt to resell access, operate a betting business on u23's behalf without written authorisation, or transfer funds between accounts for unauthorised purposes is strictly prohibited.
Users are also prohibited from:
- Using funds obtained through illegal means to make deposits or conduct transactions on this platform.
- Impersonating another user or creating an account on someone else's behalf.
- Using a VPN or other means to conceal your actual location in order to bypass applicable regional restrictions.
- Abusing bonuses or promotions through dishonest means or in breach of the stipulated conditions.
U23 reserves the right to investigate any account suspected of violating the above rules and to take appropriate action, including account suspension or termination.
4. Payments, Deposits & Transactions
All financial transactions on the u23 platform are conducted in Malaysian Ringgit (RM / MYR). u23 does not accept payments in foreign currencies and is not responsible for any currency conversion charges that may be imposed by your bank or payment provider.
Deposits that have been successfully credited to your account are final and cannot be reversed, except under circumstances specified by our withdrawal policy. All withdrawal requests are subject to standard identity verification (KYC) procedures before processing.
- Minimum deposit and withdrawal limits are stated on the platform and are subject to change from time to time.
- U23 reserves the right to decline or suspend any transaction suspected of being linked to illegal activity or fraud.
- Withdrawal processing times depend on the selected payment method and internal verification processes.
- Bonus balances that have not met the required wagering conditions cannot be withdrawn as cash.
Users are responsible for ensuring that the bank account or eWallet details provided for withdrawals are accurate and belong to the user themselves. u23 is not liable for failed transactions resulting from incorrect information provided by the user.
5. Limitation of Liability, Intellectual Property & Third-Party Links
Limitation of Liability
To the extent permitted by applicable law, u23 is not liable for any direct, indirect, incidental, or consequential losses suffered by users arising from the use of or inability to use this platform, including service interruptions, technical errors, or delays in transaction processing.
U23 strives to keep the platform running smoothly but does not guarantee 100% continuous uptime. Scheduled or unscheduled maintenance may cause temporary service interruptions. Users are not entitled to claim compensation for such interruptions.
Intellectual Property
All content on the u23 platform, including logos, designs, text, graphics, software, and source code, is the exclusive property of u23 or our licensors. You are not permitted to reproduce, distribute, modify, or use any such content without written authorisation from u23.
Suspended or Closed Account Policy
U23 reserves the right to suspend or close any account at our discretion in the event of a breach of these terms, fraudulent activity, or for security reasons. In the case of a legitimate account closure, any eligible cash balance (excluding unmet bonus balances) will be returned to the account holder via the original payment method.
Third-Party Links
The u23 platform may contain links to third-party websites for users' convenience. u23 is not responsible for the content, privacy policies, or practices of any such third-party websites. Access to third-party websites is entirely at the user's own risk.
6. Amendments to Terms & Applicable Law
U23 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. The latest version of the terms and conditions will always be available on this page with an updated effective date. It is the user's responsibility to review this page periodically to stay informed of the current terms.
These terms and conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with the use of the u23 platform shall be resolved through good-faith negotiation before any legal action is taken.
If you have any questions regarding these terms and conditions, please refer to the FAQ us or contact the u23 support team via email at [email protected].
Still have questions about the terms of use?
Check our FAQ section for answers to common questions, or register an account to start using the u23 platform with a full understanding of your rights and responsibilities.